Learn conflict resolution skills, techniques, and approaches to resolve contentious issues at work and elsewhere.
Conflict is an inevitability in the workplace. How we manage and resolve conflict when it arises can dramatically impact the morale and health of our workforce, productivity and the value we bring to our customers. Joe provides Conflict Resolution Skills training that can be customized and tailored to your workplace and employees. Joe has provided Mediation and Conflict Resolution Skills training for the following organizations: Center for Conflict Resolution, Loyola Law School, Northwestern University, Wheaton College, DePaul University, UIC Law School, Cook County Public Defenders Office, NAMI DuPage, Valley Industrial Association, College of DuPage and many others.
Conflict resolution training is particularly helpful for professionals working in arenas where contentious issues are commonplace, including:
- Attorneys and law students
- Social workers
- Human resources
- Management
- Property management
- Customer service
- Unions or labor groups
- Government
- Clergy and religious organizations
If you or your team would like to be more effective at managing and resolving conflicts, please contact us for more information.